Refund Policy

Effective Date: [01-Aug-2026]

At Nextill POS, we strive to ensure that every customer is satisfied with our software and services. To help you make an informed decision, we offer a 7-day free trial on all subscription plans.

1. 7-Day Free Trial

Every new customer receives a 7-day free trial of their selected subscription plan.

During the trial period, you can:

  • Explore all features included in your selected package.
  • Test the software with your business.
  • Decide whether Nextill POS meets your requirements.
  • Cancel at any time before the trial ends without any charges.

We encourage all customers to fully evaluate the software during the free trial period.

2. No Refund After Subscription Payment

Because every customer has the opportunity to evaluate the software during the free trial, all subscription payments are non-refundable once the trial period has ended and payment has been made.

We do not provide refunds for:

  • Change of mind
  • Lack of usage
  • Failure to cancel before the end of the free trial
  • Partial subscription periods
  • Accidental purchases

3. Subscription Packages

When registering for Nextill POS, you will select a subscription package based on your business needs.

Your account will receive access to all features included in the selected package during the free trial and after your subscription becomes active.

4. Upgrade or Downgrade Your Plan

You can change your subscription plan at any time.

You may:

  • Upgrade to a higher plan
  • Downgrade to a lower plan
  • Switch between available subscription packages

Any pricing adjustments will be applied according to your next billing cycle or as specified during the plan change.

5. Cancellation

You may cancel your subscription at any time.

After cancellation:

  • Your subscription will remain active until the end of your current billing period.
  • No future subscription charges will be applied.
  • No refund will be issued for the remaining unused portion of the current subscription.

6. Exceptional Circumstances

Refund requests may be considered only in exceptional situations, such as:

  • Duplicate payments
  • Incorrect billing due to a verified technical error
  • Unauthorized transactions confirmed after investigation

Any approved refund will be processed at the sole discretion of Nextill POS.

7. Contact Us

If you have any questions regarding this Refund Policy or your subscription, please contact our support team:

Nextill POS
Email: info@nextillpos.com
Website: https://nextillpos.com

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